Privacy

RUTHLESS PRIVACY POLICY

Our Contact Details:
Name: Ruth Taylor - Ruthless (Home Organiser)
Phone Number: 07772 963555
Email: ruth@ruthlessorganiser.com

THE TYPE OF PERSONAL INFORMATION WE COLLECT
We currently collect and process the following information:

  • Personal identifiers, contacts, and characteristics (e.g., name, address, and contact details)

HOW WE OBTAIN PERSONAL INFORMATION AND WHY WE HAVE IT
Most of the personal information we process is provided directly by you for the following reasons: 

  • To contact you and discuss the services we offer

  • To deliver the services within your home

We may also receive personal information indirectly from the following sources and under the following scenarios:

  • Enquiries from the ADPO website

  • Enquiries from the Declutter on Demand website

  • We use the information you provide to us in order to provide the Professional Home Organisers service. For larger projects, we may share this information with other Professional Organisers who are part of the team delivering the service

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You have the right to withdraw your consent at any time by contacting Ruth using the contact details provided

  2. We have a contractual obligation

  3. We have a legal obligation

  4. We have a legitimate interest

HOW WE STORE YOUR PERSONAL INFORMATION
We securely store your information and retain it only for as long as necessary. Your hardcopy information will be disposed of by shredding and recycling any documents, and digital records will be permanently deleted.

Please let us know if you have any concerns or questions about the privacy and security of your personal information.
 

HOW TO COMPLAIN
If you have any concerns about our use of your personal information, you can make a complaint to us at ruth@ruthlessorganiser.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: www.ico.org.uk